Q1 Could you send sample?Yes. But no free, And you need to pay the sample charges & shipping fee, once you place bulk order with us, we'll refund you the sample money.
Q2 Are you factory?
We are a direct motorcycle parts manufacture ,Welcome to our factory, and visit our showroom, workshop, meet our engineers.
Q3 What's your MOQ?
It depends on difference the design. For our regular design Most of them is 50pcs.For the customized products, 100-5000pcs according to difference structure.
Q4 Do you have customization service?
Yes. All of engineers have more than 10 years working experience in motorcycle industry, we're very confident to meet your specific requirement.
Q5 What's your delivery time?
Most of our goods are in large stock, we can deliver to you in 7-10 days or even sooner.Regular Delivery time : 25-60days depending on selected models and quantities.
Q6 Do you have catalogs?
Yes, please send us your enquiry to our business info@igpmoto.com.We'll send you with the catalog at once.
Q7 What's your payment terms?
T/T 30% deposit ,70% balance to pay before shipment, PAYPAL, T/T,Western Union, L/C.
Q8 What's your Price Term?
EXW FOB (Free on Board) CIF (Cost ,Insurace & Freight)
Q9 Buyers Logos and Stickers on products
Yes, brands and stickers can be available, But have MOQ required
Q10 What's the warranty time ?
Regular Warranty time is 12 months.
Q11 When will the products be deliveried if the order has been placed?
We promise we do delivery our products in 15~30 days for the customized item.
Q12 What is your quality control process?
We are certified with ISO- 9001, and strictly follow the IS0 procedures. We do 100% testing for any of products before the order has been deliveried.
Q13 What Certificates do you have?
Our led flashlights have been tested by IS09001:2008;RoHS;Heavy Element Sandards which is complied with the European Directive.
Q14 What about the payment?
We accept T/T, L/C for the large quantities order, and Western union and Paypal will be accept for the samll quantities order of shaft.