Q1: How can I get the best laser marking machine for me?
You can tell s your working material,detail work by picture or video that we can check whether our machine can meet your request or not. Then we can provide the best model based on our professional.
Q2: As this is the first time use this kind of laser marking machine, is it easy to operate?
We will send you manual and guide video in English,it can teach you how to operate the machine.If you still can not learn how to use it, we can contact you on WhatsApp or other contact way.
Q3:If the machine has problem in my place, how could I do?
We could send free parts to you in warranty period if machines have any problem under"normal use".
Q4:What's the guarantee, in case the laser marking machine breaks down?
The machine has one year guarantee.If it breaks down, generally speaking,our technician will figure out what the problem may be,according to client‘s feedback.Parts except for consumable parts will be replaced for free if the problems are caused by quality fault.
Q5:How about the documents after shipment?
After shipment, we will send all original documents to you by DHL, including Packing List, Commercial Invoice, B/L, and other certificates as required by clients.
Q6:How long is the delivery time of laser marking machine?
For standard machines, it would be 7-10 days;
For non-standard machines and customized machines according to client s specific requirements, it would be 15 to 30 days.
Many thanks for your reading.Any laser marking machine questions,please feel free to contact us!