Q1. Can I have a sample order?
Yes, we welcome sample order to test and check quality, mixed samples are acceptable.
Q2. What about the lead time?
Sample need 3-5 days, mass production time need 1-2 weeks for order quantity.
Q3. Do you have any MOQ limit?
Low MOQ, 1pcs for sample checking is available.
Q4. How do you ship the goods and how long does it takes to arrive?
We usually ship by DHL, UPS, Fedex or TNT, it usually takes 3-5 days arrive. Airline and sea shipping also optional.
Q5. How to proceed an order for?
a. Firstly let us know your requirements or application.
b. Secondly we quote according to your requirements or our suggestions.
c. Thirdly customer confirms the samples and places deposit for formal order.
d. Fourthly we arrange the production.
Q6. Is it ok ro print my logo?
Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q7. Are you able to air ship door to door directly to an FBA fulfillment center?
We provide delivery of Amazon FBA warehouse services,
UPC code Free printing & make labeling . Free HD photos.
Q8. How to deal with the faulty?
a. Firstly, our products are produced in strict quality control system and the defective rate will be less than 0.2%.
b. Secondly, during the guarantee period, we will send new lights with new order for small quantity. For defective batch
products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.
Q9. How Can I order?
Has items in stock, click "Start Order"and pay directly!
(Input quantity, choose your country, then you can see total price)
Please write your Name, Address, Zip code and Phone number for delivery!
Q10. Why did our Customers choose us?
Reply < 10 hours.
Delivery time > 99%.
Quality Control > 99%
After-sales Service > 99%
100% QC inspection Before the timely delivery of the goods.