If you have other questions you can send an email to:
Jonny.zhong@hotmail.com
Thank you for your contact, we will serve you wholeheartedly
1. Payment:
What are the payment terms you offer?
Payment shall be settled in USD or RMB on an exchange basis. We accept T/T payment.
2. Packaging:
Packed in foam box, carton to ensure the safety of your goods.
We accept your packaging, cans, logos and images etc. upon customer request.
During the packing process, we will take precautionary measures to ensure the goods
In good condition during storage and shipping.
If the product is damaged during transportation due to improper packaging,shall be borne by the seller.
3. Shipping:
How long will the delivery take?
We will ship within 2-15 days after your payment. We will send you a tracking
Numbered the day after the goods are dispatched.
What shipping methods do you offer?
For spare parts we use express such as DHL, UPS, FedEx, TNT and EMS because we like
The discounts from these companies are very good. But if buyers provide us with their account to pay for shipping, we also
welcome.
For large packaged goods, we will ship by air and sea, and we will confirm the shipping cost with the buyer in advance.
4. After-sales service:
What about the warranty you provide?
We offer a 12 month warranty on our LCD monitors. Warranty is not provided if:
1). man-made damage;
2). the product has been used;
3). Our labels are broken.
How is the after-sales service?
1). We have a huge after-sales service team, as well as a service hotline to handle buyer complaints and complaints
feedback.
2). We provide 24 hours online service to help buyers solve problems.
3). We provide buyers with regularly updated market information.
Comment:
Before installation, please check the appearance and function of the product, and then install it on the machine to see if there is any damage
We are not responsible for non-professional installation.
If you receive a defective or defective product, please let us know immediatel