1. How long will it take for me to receive samples Will arrange the shipment in 72 hours after receive your payment. Generally ship by DHL/FedEx/UPS, only need around 3-4 workdays
2. Can I get the samples before bulk order?
Yes, we are welcome sample order. For the sample in stock, we are willing to send free sample for you to check and you only need to afford the shipping cost
3. How to start my private label order?
Please send us your logo design, we have designer team to update you the mock up. We are welcome file in JPG, AI, cdr or PDF, etc You can decide the color, position of logo, silk screen printing, debossed or embossed. Also customized package are available
4. Do you have your own factory?
Yes, our factory is local in Shenzhen City, Guangdong Province, China.
5. How to place an order?
1. Send us your order and design
2. Confirm the mock up design with you
3. Will do pp sample after receive your payment, can offer testing report if necessary.
4. Start the mass production after sample approve
5. Arrange the shipment
6. What's the lead time?
Samples: 1-3 workdays
Mass production: 15-20 workdays (according to quantity)
7. What is silicone?
Silicone is a natural material, is 100% eco-friendly and durable. Its features are Anti-Bacterial, Sustainable, Washable, Non-Toxic, Easy Clean, Safety, Heat-Resistant.
8. Do you have professional Mould Department and designers?
1. Yes, we have designer & programmers team that can provide professional services to you
2. And we have CNC machine for the mould department, over 8 years production experience.
9. What's the minimum order quantity?
Minimum order quantity is base on the item that you want. Please contact our Export supervisor.
10. Could I make custom design product?
Yes, we are highly welcome custom design and we have a professional designer team to helpyou do this. If possilble, please kindly offer STP file to open the mold.