1.Can I have a sample for testing?
Yes, sample cost will be returned when placing bulk order.
2.Can I have my logo on this product?
Yes, we provide OEM or ODM service, you can have your own designed packages and logo on it as you like .
3.What kind of waterproof index can you offer?
IP20: PCB bare board
IP65: Silicon glue/PU glue
IP67: Silicon tube/Pu tube
IP68: Silicon tube with silicon glue inside fitting
4. How do I choose correct power supply?
First,make sure which DC output of your power supply. DC12V power supply for DC12V led strip light, Same, DC24V power supply for DC24V led strip light. Second,calculate the total watts of the led strip light you use.Then the driver need more 20% of the total watts of the led strip light.
5.What certificates do you have?
If you need relevant certificates, please be sure to state in advance which certificates you need before placing an order.
6.What's your lead time for this product?
Stock order 5-10 days, custom order 15-20 days.
(Different products have different production cycle. We will follow up the production trend, Please keep in touch with us.)
7.How do you ship the goods and how long does it take to arrive?
We usually ship by DHL, UPS, FedEx or TNT. It usually takes 5-7 days to arrive. Air freight and sea transportation are
available as well.
8.What methods of payment do you accept for the full-order?
Various payment methods are available, including via PayPal, Visa, MasterCard, Alibaba Trade Assurance, Western Union and T/T.
9.Why did our customers choose us?
Reply < 8 hours
Delivery time > 99%
Quality Control > 99%
After-sales Service > 99%
100% QC inspection Before the timely delivery of the goods.