Q1: What are your MOQ?
A: In general 30 pieces for each items, it depends on the product. We also accept the small quantity order.
Q2: What are your terms of payment?
A: The normal Payment term: 30%T/T as the deposit, balance 70%T/T paid on receipt copy of B/L. Of course other payment terms we
also would like to cooperate.
Q3: How long is the delivery time?
A: For sample order, it is around 5 days to product, bulk order is around 30-35 days after deposit is made.
Q4:Do you accepyt oem/odm orders? A: Of course we accept OEM/ODM orders.
1. We can produce chairs based on your designing and apply yourbrand on it.
2. We can also help provide the designing for your reference.
Q5: What's your After-Sale service?
A:1. Installation guides and daily maintenance.
2. 3-5year warranty on normal use.
3. For complaints, we will give a quick and reasonable solution within 48 hours by replacement or maintenance.
4. 24 hours on-line chatting and phone call stand-by for after-sale service.
Q6: What's your standard of packing?
Cause we serve lots customer which mostly sales online.They have their Amazon shop also selfbuild shopping website.
So their very concern about the standard of packing.
We use 250 pound carton for mesh chair, 300 pound carton for both pu leather office chair and gaming chair.