*Q:Payment methods?
C:T/T, L/C, D/P and so on.
*Q:What about your company's product after-sales service system?
C:Product after-sale guarantee period is 12 months, and we can provide free consumable parts within 1 year. And our professional pre-sales and after-sales department can respond you within 24 hours for any technical problems.
*Q:Main export market?
C:Now our products are exported to North America, Europe, Southeast Asia, South America and other countries.
*Q:What about customer reviews for your products?
C:Our services get the trust of customer satisfaction and recognition for themselves.
*Q:How to ensure the customer's standard use of the instrument?
C:We can provide each product related video showing how to install and operate. If you have specific needs, we can also arrange engineer to the customer's company for equipment operation training.
*Q:Lost or stolen packages?
C:Please report all lost or stolen packages to us as soon as possible. An investigation will begin shortly after the incident is reported to us, and a final decision on the claim will be made by the carrier within 10-15 business days. A replacement package will be sent as soon as the claim is accepted by the appropriate carrier.