Традиционный шарпай джут

Courier mode

FEDEX / DHL /TNT/ UPS etc

Custom Clearance-

by whom

Custom Clearance cost

in country of import

to be paid by

 buyer extra

to be paid by

10-60 days

(depending upon port)

advised for

smaller & urgent order

advised for smaller

& urgent order

advised for

bigger order

Destination airport charges

to buyer account

Destination port charges

to buyer account

But we expect buyer to pay for the courier cost to keep our cost low. Therefore our customers need to give us their international courier account no. with courier like FEDEX/DHL/UPS to send sample in their account so that their account can be billed for courier charges.

(What do I do, if I donot have international courier account --check our FAQ section)

*Buyer need to pay for following samples alongwith courier cost

• where buyer need exact sample as per their color/design/pattern
• unit value of sample is more than USD10.00

a) Taking product specification from buyer:-

We normally need following information to start

• Fabric weight, color
• Size of bag
• Logo picture/no. of color in print
• Handle type & its length
• If you donot have all of the above information, a rough sketch to explain product is workable
  

Based on the specification, we calculate  & make a competitive offer.

b) Once prices has been accepted, we move to sample approval process.

We encourage our buyers to ask for sample when they are ordering for bulk production. This will avoid any future problem arising out of difference in specifications, understanding or communication.

Photo approval is another method of sample approval but there still remains certain issues in this method as jute  fabrics/feel can not be felt on pictures. Further there remain certain issue with respect to weight & color which cannot be fully communicated via picture or video.

We normally give samples FREE of COST* from running production. 

c) Order acceptance

Once sample has been approved, we move to order acceptance stage. In case samples are accepted with comments, we either make another sample immediately or agree to  send first production piece from production lot to buyer.

Next step is order acceptance by way of Purchase order from buyer and sending our Proforma Invoice statring all product specifications, business terms and bank informations. 

d) Production

Once payment  is received, we start production to meet delivery deadlines. we keep on updating our buyers with the progress of order.

e) Shipping

On completion of production, finishing and packingce is done as per buyer requirement. Before making shipment, final invoice is sent to buyer to approve it before handing over the shipmernt to shipping company. Once shipment has been effected, tracking number or shipment documents scan is send to buyer.

f) Receipt of goods at buyer warehouse & feedback

We keep track of shipment till shipment reaches buyer and ask for buyer feedback.