1. Q:Do you accept OEM/ODM?
A:We accept OEM, as well as a professional team for customer ODM services.
2. Q: What's your MOQ?
A: Without logo: No MOQ limit
With logo: 300pcs.
3. Q: For Amazon seller.
A: We can ship to amazon warehouse directly, only need offer us Amazon lables, we will handle all things.
4. Q:What is your delivery time?
A:Stock samples are 1-3 days, OEM samples are 5-7 days, and mass production depends on the number of products.
5. Q:What payment method do you accept?
A:T/T, Western Union,Paypal, Alibaba credit insurance order payment,Trade Assurance.
6. Q:What is the process if a customer buys a product and it is damaged or defective?
A: All products in our factory have 1year warranty and All our products will be 100% tested before shipment, so our product defect rate is 1%
Please note that our warranty does not apply to the following damages: Damage caused by improper packaging or transportation,
Inappropriate or unreasonable use; failure to follow instructions; accidents; excessive humidity; animals; lightning; voltage surges;
If it is due to the function of our products, please send us video or photos, we will make replacement in your next shipment.
7. Q: What kind of Power adapter you can offer?
A: UK, Australia, European and American power adapters are available.