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Q: Are you trading company or manufacturer ?
A: We are factory.

Q. What is your sample policy?
A: We can supply the sample if we have ready parts in stock, but the customers have to pay the sample cost and the courier cost.

Q. What about the lead time?
A:Generally it is 48 hours if the goods are in stock. Customized sample needs 2-5 days, mass production time needs 1 weeks for order quantity more than 10K.

Q. Is it OK to print my logo on led light product?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.

Q: Do you offer guarantee for the products?
A: Yes, we offer 3 years warranty to our products.

Q. What is your terms of payment?
A: T/T 30% as deposit, and 70% before delivery. We'll show you the photos of the products and packages before you pay the balance.

Q: How do you make our business long-term and good relationship?
A:1. We keep good quality and competitive price to ensure our customers benefit ;
    2.We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.