Q1. Are you a trading company or factory ?
A1. Yes we are factory.
Q2. What is your advantage ?
A2. Factory direct sale, competitive price , free consultation for water treatment, 5 patents in car wash water recycling system.
Alibaba verified Trade Assurance gold supplier. Protect your order , payment and delivery in time.
Not Only Make Common Product For Filtration, We Also Design And Continous To Innovate New Products.
Our new design is very popular and satisfied by our client from South Africa, Peru, Chile, UK, Canada etc.
We can show our live cases in your country once request.
Q3. Do you have quality certification ?
A3. Yes CE, ISO9..1:2015 certificated. and we also achieved approval document from China government for safe and sanitary products
related to DRINKING WATER. The most authoritative certification in China.
Q4. Can i put our own company logo on your machine ?
A4. Yes no problem , we can use your logo.
Q5. How long can i receive the machine ?
A5. Power supply 220V/50Hz/single phase or 380V/50Hz/three phase (same supply as China ), lead time is around 1-2 weeks according
to machine scale and qty (If use different power supply with 60Hz frequency, the 60Hz pumps customization will take around 30-40
days. ).
Shipping : takes around 30-60 days by sea depends on your destination port.
Q6. Installation
A6. Our machine comes with USER MANUAL (insltation and operation , wiring diagram) in English. We can fill and flush/wash the
pre-filter media in advance before shipment , Customer just need to connect IN/OUT/Drain pipes and electricity ! Do system
commissing as per our user manual , in case any problem during your operation and commissioning, pls contact us timely , we will
arrange for technical support within 24 hours. Both your sales consultation and engineer will take part in service for you as a
team.
Note : We can also provide site installtion & commisionning once request for large system.
Q7. How often should i replace the consumables ?
A7. - Quartz/Manganese sand : 2-3 years
- Activated Carbon : 2-3 years
- Ion exchange resin: 2-3 years
- Plypropylene(PP) melt blown filter cartridges : 3-6 months
- RO membranes: 1-2 years
Replacing cycle varies according to your feed water quality , water consumption per day and maintenance.
Q8. Where should i buy the consumables ?
A8. We provide at low price for our customer. Of course customer can buy locally.
Q9. Warranty:
A9. 12 months machine guarantee (excluding consumables , man-made breackage and wrong operation)