1. Are you a manufacturer or a trading company?
We are a manufacturer established in 2010 ,now in Luoyang CN. Committed to providing the majority of users with economic,
high-quality laser equipment. Welcome to our factory.
2. How long does it take to learn the laser?
The software is easy to learn with teaching video, also we can help you to learn the laser online. Usually it will take a few
hours to operate the laser ,But it will take a bit of trial and error to learn what speed and power settings to use with different
materials. So we include a comprehensive guide with your system that has recommended speed and power settings for various
materials with which you will be working.
3.Will the laser machine be safe during transport?
(1) Inner: plastic stretch film and white foam. (2)Middle: small pieces of wood and screws.
(3)outside: standard export wooden case.
So,the laser machine will send to you safely. In case the machine was damaged , please contact us ,We will process the
replacement as soon as possible to ensure that it arrives in time.
4. What should I do when something goes wrong with the laser?
We offer a two-year warranty. In warranty, we will provide the broken items free of charge. Beyond the warranty period, we still
provide maintenance service.
5.How deep can it engrave ?
All metals can be engraved into with some depth, but some are more amenable to depth engraving. The best way to test your
material is with our Applications Lab for free.