1.Can we get samples before placing an order?
Yes, we accept checking the samples before placing an order.For somesamples, it is available for free, but you will need to pay for shipping. Forsome samples,ordering is required.However, these charges can berefunded when your bulk order is confirmed.
2.Are you a factory?
Yes, we are factories and we are trading many tools and equipment.We want to show our customers our honesty.
3.How do we place an order?
There are several options. they are:
A. place an order directly in Alibaba,
B. you can contact us, pay via PayPal, bank transfer or Western Union.
C. you can place an order through the following procedure.
This is easy and popular for both parties, especially for large orders. After confirming the order,we will create a proforma invoice for you, and the bank details and order detailswill be included in the invoice.Our payment terms are:L/C,T/T, Western Union,Moneygram, PayPal and Cash. We have HSBC bank accounts for T/T bank
transfers, which are easy to reach quickly. Available in US Dollar, British Pound,Canadian Dollar, Australian Dollar, Japanese Yen, New Zealand Dollar, Euro,New Zealand Dollar, Singapore Dollar, Swiss Franc, Thai Baht and RMB.
4. lf there is no price on the website, how can l buy the product?
Buyers need to email the required product details. A reasonable offer will then be provided as a request.
5.How long can l reply to the inquiry?
Buyers will get a response within 12 hours. China working hours Monday to Friday 8:00-18:00 online
6.Which courier company do you use?
We use EMS, DHL, UPS, Fedex, TNT, etc. Buyers can choose the shipping method they need when ordering
7.A few days after the payment, l have not received the goods.
You can check the status of the package by notifying your tracking
number via email or the account number on the courier's website above to view the location of the package, or you can contact us.
8.How to after-sales?
Our products are guaranteed for 1 year and all products are unconditionally guaranteed within 1 year.
Yes, we are factories and we are trading many tools and equipment.We want to show our customers our honesty.