1.Is your company accepting customization?
We have our own factory and excellent technical team, and we accept OEM service.
2.How to solve the quality problems?
If the products do not conform to customer samples or have quality problems, our company will be responsible to make compensation for it.
3.Can you provide samples?
Of course, we can provide free samples for you to test, and we will refund the courier fee to you when we receive your order.
4.What is the delivery time?
10-25 days after receiving the deposit
5.How do you package your products?
For ceramic fiber blocks, blankets, boards, paper, modules, etc., we pack them in high-silica step woven bags and cartons filled with cushioning material inside.
6.What's your regular practice concerning terms of payment?
Payment terms: T/T 30%-50% deposit after order confirmation, the balance after goods ready before shipping or L/C, or Western Union for small amount. Or PAYPAL.