FAQ:
Q1. Are you a manufacturer company? A: We are a OEM/ODM Professional manufacturing company in dentistry since 2009 with more than13 years experience
Q2. How long is your delivery time? If I want to customize the prodcuts, how long does it take?
A.1. If the products are in stock, it is 5-7 working days.
2. We can provide customized services for our customers. It usually takes 15-30 days.
Q3.How can I order?
A: We will make quotation after you send us your purchase plan(including product name, model and quantity). If you agree with the quotation, please send us your company name, address and telephone for goods delivery. We will make proforma invoice and inform you the payment way. Goods delivery details will also be informed accordingly.
Q4. How is your company's product after-sales service?
A. The product warranty period is 12 months, we can provide lifetime maintenance. We have professional pre-sales and after-sales departments that can respond to you within 24 hours to resolve any technical issues.
If you have problem in using, you can describe the problem details, we will ask technician to give your solution. Free spare partscan be provided if necessary.
Q5. Our country's power supply and plug are different. How do you solve it?
A. We can supply a transformer and plug according to your local requirements according to the power plug of different countries.
Q6. How to pay?
A.T / T, Westerin Union ,RMB ,Paypal etc, it is recommended to use Alibaba Trade Guarantee.
Q7. How is the package of goods? Delivery methods?
A. Standard export fumigation sign wooden box packaging 2. Express, air, sea freight according to customer requirements, find the most suitable way.